Privacy Policy JeSlot — Data Protection Malaysian Members

1. Introduction & Scope of Privacy Policy

This Privacy Policy is issued by JeSlot ("We", "Platform" or "JeSlot") and applies to all users who access or use the JeSlot platform through the official website at jeslot.fun, the Android and iOS mobile apps, and any related services we offer.

We deeply respect the privacy rights of every individual. As an online entertainment platform operating in Malaysia, JeSlot is committed to ensuring that all personal information entrusted to us is handled responsibly, transparently, and in accordance with data protection laws in force in Malaysia, in particular the Personal Data Protection Act 2010 (PDPA).

This document details the types of data we collect, the purposes for collection, the parties who may receive your data, the security measures we take, and your rights as the data owner. We encourage you to read this document in full. If you disagree with any part of this policy, please discontinue use of the JeSlot platform.

2. Types of Personal Data Collected

JeSlot collects your personal data only to the extent necessary to provide a complete and secure service. The following are the categories of data we collect:

We do not collect sensitive data such as medical records, religious information, or sexual orientation. All data collected is strictly limited to what is necessary for platform operations.

3. Purpose & Legal Basis for Data Use

JeSlot uses your personal data on a lawful basis and for clearly stated purposes. The following are the primary purposes for which your data is used:

• Account Management: Creating, verifying, and managing your member account, including the KYC and identity verification processes required under Malaysian law.
• Transaction Processing: Processing deposits, withdrawals, and all financial transactions securely and accurately via local payment methods such as DuitNow and FPX.
• Service Provision: Enabling you to access all games and features on the JeSlot platform, including casino, fish shooting, bingo, and exclusive promotions.
• Security & Fraud Prevention: Detecting, investigating, and preventing fraudulent activity, money laundering, and platform abuse in accordance with Malaysia's Anti-Money Laundering (AML) legal requirements.
• Customer Support: Helping you resolve issues, answer enquiries, and provide technical assistance via 24/7 live chat.
• Service Improvement: Analysing platform usage patterns to enhance the gaming experience, introduce new features, and improve the user interface.
• Marketing Communications: Sending information about promotions, bonuses, and the latest offers — only with your explicit consent, which may be withdrawn at any time.
• Legal Compliance: Fulfilling legal and regulatory obligations applicable to JeSlot's platform operations in Malaysia.

4. Data Sharing & Disclosure to Third Parties

JeSlot does not sell, rent, or trade your personal data to third parties. However, in certain limited situations, we may share your data with the following parties:

• Payment Service Providers: Required transaction information is shared with approved payment processors to enable deposits and withdrawals to be processed securely.
• Game Providers: Minimum necessary technical data is shared with game software providers to ensure smooth and fair gaming sessions.
• Statutory Authorities: JeSlot will disclose your data to Malaysian authorities (such as Bank Negara Malaysia or the Royal Malaysia Police) when required by a court order or valid legal obligation.
• Anti-Fraud Agency: In cases of suspected fraud or money laundering, relevant data may be shared with the appropriate agencies in accordance with Malaysia's AMLA requirements.
• Audit & Security Services: Independent audit firms that audit jeslot's security systems and game fairness may access limited, non-identifiable technical data only.

All third parties receiving data from jeslot are required to sign strict confidentiality and data protection agreements. They are only permitted to use that data for the specific agreed purposes.

5. Data Security Measures

The security of your personal data is JeSlot's top priority. We implement multiple layers of technical and organisational protection to prevent unauthorised access, loss, misuse, or alteration of your data:

While we take all reasonable measures to protect your data, no system in the world can guarantee 100% security. You also play an important role in keeping your account safe by maintaining a strong password and never sharing your login credentials with anyone.

6. Use of Cookies & Tracking Technologies

JeSlot uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

• Essential Cookies: These cookies are required for core platform functions such as login authentication and session security. They cannot be disabled without affecting platform functionality.
• Performance Cookies: Used to collect statistical information on how visitors use the platform, helping us identify technical issues and improve website performance.
• Functional Cookies: Saving your preferences such as preferred language and display settings to deliver a more personalised experience.
• Analytics Cookies: Allowing us to understand aggregated and anonymised usage patterns for service improvement purposes.

You can manage or disable cookies through your web browser settings. Please note that disabling certain cookies may affect the functionality and user experience of the JeSlot platform. For more information on managing cookies, please refer to your web browser's documentation.

7. Your Rights as a User

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data held by JeSlot:

• Right of Access: You have the right to request and obtain a copy of the personal data we hold about you, including information on how it is being used.
• Right to Rectification: You have the right to request correction of any personal data that is inaccurate, incomplete, or outdated.
• Right to Erasure: Under certain circumstances, you have the right to request deletion of your personal data, subject to applicable legal record-keeping obligations.
• Right to Withdraw Consent: Where we process data based on your consent, you have the right to withdraw that consent at any time without affecting any processing that took place prior to withdrawal.
• Right to Object to Marketing: You may object to the processing of your data for direct marketing purposes at any time via your account settings or by contacting us.
• Right to Data Portability: You have the right to receive your personal data in a machine-readable format for transfer to another platform, where technically feasible.

To exercise any of the above rights, please contact the jeslot customer support team via live chat or email. We will process your request within the timeframe stipulated by Malaysia's PDPA. Please note that some requests may not be fully fulfilled if they conflict with legal obligations or other legitimate interests.

8. Data Retention Period

JeSlot retains your personal data only for as long as it is needed for the purposes stated in this Privacy Policy, or as required by applicable Malaysian law.

• Active Account Data: Retained for the entire duration that your account remains active on the JeSlot platform.
• Financial Transaction Data: Retained for a minimum of seven (7) years from the transaction date in accordance with Malaysian financial and tax legislation.
• KYC Records: Retained for a minimum of five (5) years after account closure in accordance with Malaysia's AMLA requirements.
• Support Communication Records: Retained for three (3) years for reference and dispute resolution purposes.
• Technical Data & Logs: Typically retained for twelve (12) months for security and system debugging purposes.

When data is no longer required, it will be securely deleted or anonymised using approved procedures. Anonymised data cannot be linked back to you and may be used for analytical purposes without a time limit.

9. Protection of Minors

The jeslot platform is strictly for individuals aged 18 and above. We do not knowingly collect or process personal data from anyone under the age of 18.

If you believe a minor under the age of 18 has registered an account on our platform or that we have inadvertently collected their data, please contact the JeSlot support team immediately. We will take prompt action to verify the matter and delete the relevant data if confirmed.

10. Privacy Policy Amendments

JeSlot reserves the right to update or amend this Privacy Policy from time to time to reflect changes in business operations, legal requirements, or the latest industry practices. The effective date of the current version is stated at the top of this document.

When significant amendments are made to this Privacy Policy, we will notify you via:

• In-platform or JeSlot app notifications
• Email to the registered email address linked to your account
• A prominent notice on the JeSlot website homepage

Continued use of the jeslot platform after the effective date of an updated Privacy Policy constitutes your acceptance of those changes. It is your responsibility to review this document periodically. If you do not agree with any amendments, you have the right to close your account and stop using the platform.

11. Contact Us Regarding Privacy

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, do not hesitate to contact our team. We are committed to responding within a reasonable timeframe.

You may also visit the page FAQ us for quick answers to common questions about privacy and account security. Our support team is fluent in Malay and fully understands the needs of Malaysian users.